We specialize in products for dogs, including dried meat and fish treats, handmade leashes, collars, and harnesses, as well as accessories like handmade bandanas. We also offer toys, brushes, salmon oil, and peanut butter for dogs. Some of our products are handmade by us, while others are carefully selected for their design, quality, and uniqueness.

We accept all major credit cards, Apple Pay, and other popular payment methods.

Currently, we do not offer special payment plans or financing options.

Yes, we offer a pick-up option at our atelier. Please contact us via email at hello@mutskie.com or via WhatsApp at +31 619 491 693 to check our availability before coming.

We ship to all European countries.

Shipping rates are calculated at checkout, depending on the carrier chosen and the delivery mode (home delivery or pick-up point delivery).

Yes, express shipping options are available and can be selected during checkout.

We have a 30-day return policy. You have 30 days after receiving their item to request a return. To be eligible for a return, the item must be in the same condition as received, unopened or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

To start a return, please contact us at hello@mutskie.com. For more information, you can check our refund policy page.

Items must be unopened and unused, with tags and in original packaging to be eligible for return. Please refer to our refund policy page for specific exclusions.

Customers can create an account at checkout or by clicking on "Login" on the website header.

Orders can be tracked in your account or by clicking on the track and trace link sent by email.

If you encounter any issues with your order, please contact our customer service at hello@mutskie.com with your order number and full name.

You can contact our support team by email at hello@mutskie.com. Our support hours are Monday to Saturday from 9:00 to 19:00.

Detailed product information, including sizes, can be found on each product page. If you need more information, feel free to contact us via our social media or email at hello@mutskie.com.

Yes, we offer gift cards with customizable amounts.

We offer discounts and promotions at certain times of the year. For orders from 60 euros shipping costs are free. We also have an outlet page with discounted products, such as last items from previous collections or items with short expiration dates.

Customers can stay updated by following us on social media and subscribing to our newsletter.